Statue of Liberty Restoration

American Express1983

Statue of Liberty Restoration is a 1983 cause-marketing programme for American Express.

Statue of Liberty RestorationAmerican Express

Why it works

The campaign that gave 'cause-related marketing' its name. In the autumn of 1983 American Express promised a penny towards restoring the Statue of Liberty every time someone used its card, and a dollar for every new card issued, and backed the pledge with a national TV campaign costing an estimated $4 million — launched, the Christian Science Monitor noted, without the sanction of the official restoration foundation. The promotion raised $1.7 million for the statue's repair; card use rose 28% in the first month and new card applications jumped 45%. Jerry Welsh, the Amex marketing chief behind it, coined the term 'cause-related marketing', which the company went on to copyright, and a 1988 Journal of Marketing paper set the concept out for the discipline. It is studied as the moment philanthropy became a sales tool — proof that tying everyday spending to a shared cause could pay — and for the unease it raised about casting a national monument as a pitchwoman.

Techniques

  • Purpose and cause Promises a donation to restore a national monument every time the card is used, tying everyday spending to a shared cause.
  • Transfer Borrows the emotional pull of the Statue of Liberty, effectively casting the national monument as the card's pitchwoman.

Sources · 3

  1. Is AmEx's Members Project a worthy avenue for charity? (1983 results; Welsh coined the term) Slate (2010) · slate.com
  2. Huddled masses of US givers wooed by Miss Liberty ads The Christian Science Monitor (1985) · csmonitor.com
  3. Cause-Related Marketing: A Coalignment of Marketing Strategy and Corporate Philanthropy (Varadarajan & Menon) Journal of Marketing (1988) · journals.sagepub.com

Updated