Hotel 626

Doritos (Frito-Lay)2008

Hotel 626 is a 2008 interactive horror website for Doritos, created by Goodby Silverstein & Partners, San Francisco.

Video via YouTube — “Hotel 626 Doritos - Case Study”, uploaded by HitzBanget · Watch on YouTube

Why it works

To bring two discontinued flavours back for Halloween 2008, Doritos and Goodby Silverstein & Partners built a haunted hotel that existed only online and only opened between 6pm and 6am. Produced with B-Reel, Hotel 626 trapped visitors in a first-person nightmare across 13 rooms, to be played alone in the dark with headphones: it made you sing a demon baby to sleep through your microphone, secretly took your picture with your webcam and showed it back to you later in a madman's lair, then rang your actual mobile phone to talk you out. It is studied as a landmark of immersive web craft that turned the visitor's own devices into horror props, and, critically, by consumer advocates as an example of intense digital marketing aimed at teenagers. More than four million people in 136 countries were reported to have visited, and the revived flavours sold out. At Cannes in 2009 it won a Gold Cyber Lion, and it took a One Show Gold Pencil.

Techniques

  • Participation Visitors play through a first-person nightmare across 13 rooms, singing to a demon baby through their microphone and receiving a call on their own phone.
  • Shock and provocation Secretly snapping visitors through their webcam and showing the picture back in a madman's lair deliberately unnerves them, turning their own devices into horror props.

Sources · 4

  1. Doritos Adds Haunted Hotel to Virtual Universe Adrants (2008) · adrants.com
  2. Hotel 626 (One Show entry) The One Club (2009) · oneclub.org
  3. U.S. shows strength in digital marketing at Cannes awards USA Today via ABC News (2009) · abcnews.com
  4. Case Study: Doritos 626 Center for Digital Democracy and Berkeley Media Studies Group (Digital Ads, 2011) · digitalads.org

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